How To Write a Tenant’s Request to Repair

by on March 30, 2012Shannon O'Brien

It’s a dilemma. One of the few perks of not owning your dwelling is the fact that you’re typically not on a financial hook to maintain the property and make needed repairs. One of the problems with not owning a dwelling in need of maintenance or repair is that you are wholly dependent on someone else to do so.

Repair problems can range from minor annoyances to those that affect the habitability of the home. The lease agreement you signed when you moved onto the property should clearly outline the procedure for requesting typical types of repairs.

When Can Tenants Request Repairs?

how to write a tenants request to repairEmergency Repairs
Emergency repairs are those that require immediate attention. Examples of emergency repairs include:

  • Gas leaks
  • Flooding
  • Malfunctioning heating or cooling system
  • Broken windows and doors
  • Anything that affects the residents’ health or safety

Most landlords have a telephone number to call in the event of emergency.

Major Problems

These types of repairs, although annoying, don’t affect the tenant’s health or safety or the unit’s habitability. They include:

  • Water heater malfunction
  • Defective garbage disposal
  • Dishwasher problem
  • Clogged drain

Minor Problems

These types of problems are considered a nuisance and don’t require immediate attention. Some of the repairs that fall into this category include:

  • Peeling paint
  • Pest infestations
  • Lighting problems

When something requires repair, follow the landlord’s instructions, printed in the lease. In emergency situations this typically involves calling an emergency number the landlord provides for these situations.

It is important to follow up all verbal requests with a written request, outlining the emergency. Mail the request to the landlord, certified mail, return receipt requested. In the event that the landlord refuses to take action to mitigate the problem, this letter serves as proof that he or she knew of the situation.

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If you would like to learn more about keeping your tenants safe and rental housing and maintained, check out these rental safety and maintenance tips.


Sample Repair Request Letter

The main points of your repair request letter should include:

  • The current date
  • A brief description of the problem
  • A request for repair

Here is a sample repair request letter:

Landlord Name
Landlord Address
Landlord City, State and Zip Code

Re: Address of property
Dear [Landlord’s Name]:

On [date] the [short description of the problem].
I notified you of the problem, by telephone, on [date]. You informed me that [resolution suggested by the landlord].

Please consider this letter as a follow-up to my initial telephone call informing you of the problem and a confirmation of your promise to remedy the situation by [date].


[Your Signature]

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What Happens After Sending a Repair Request Letter?

If no emergency exists, give the landlord a reasonable amount of time to make the repairs. You may also want to check your state’s statutes to determine if the time limit for repairs is addressed.

If the landlord refuses to make the repairs within a reasonable amount of time, or within the time limits required by state law, you have several remedies, depending upon the state in which you live. The most common remedy is to have the repairs performed by a professional and deduct the cost from your rent.

Choose this option only after carefully reviewing the state statutes. Some states require that the amount for the repairs be held in an escrow account.

If you choose to take this route, and it is a legal remedy in your state, the State of Michigan suggests that you protect your tenant rights by doing the following:

  • Obtain at least three repair estimates.
  • Mail copies of the estimates to the landlord via certified mail, return receipt requested. Include a note stating that unless the landlord agrees to make the repairs by a certain date, you will pay to have them made and deduct that amount from the following month’s rent.
  • Keep all receipts and ensure that the contractor dates them.
  • Send copies of the receipts with the reduced amount of rent.

Other Remedies

If you decide not to or can’t afford to have the repairs made, you may need to seek help from an attorney or the courts.

If a landlord fails to respond to your repair requests, he may be in breach of the lease agreement and you may have a right to sue him or her in a court of law. Consult with an attorney or the legal aid society in your area for assistance.

If the item that requires repair threatens your health or safety, and the landlord fails to respond to requests for repair, you may have no choice but to terminate your tenancy. You may still need to supply a written notice to the landlord of your plans to vacate the rental. Check your state’s landlord-tenant laws for details and procedures.

{ 6 comments… read them below or add one }

Angelo L December 16, 2014 at 8:42 pm

My landlord spray some chemicals into my air conditioner unit and a lot of rusty powder got into my living room and kitchen and now he does not want to repair them, it’s been 4 months and he refuses to clean with a professional cleaning company, we cannot longer enjoy the living room space and cook, spending money for dinner outside every day and he is trying to put a restraining order against me, stating that I yell at him in a violent voice and that I threat him, (he is making things up with lies) do you have any advise?


Ken September 4, 2014 at 4:51 pm

If the landlord don’t fix the mold can I terminated the contract without paying their rent and landlord have to paid moving expense.


Tequila June 30, 2014 at 12:26 pm

I recently wrote a letter for repairs on my home that shouldve been completes 2moths ago and yet nothing has been done. Can I jus pay for repairs myself and get reimbursed from them once its done ir do I continue to wait??


Susan McGovern February 19, 2014 at 2:35 pm

I would like to request from our landlord (we have been in the same building since 2003) to repaint and re-carpet our office space. We are going to be making substantial renovations to the floor in excess of $30,000 and I was hoping that the landlord would through in new carpet and paint. Our lease goes through to 2017. We have a very good relationship with our landlord and I would like this request to sound like it would be in their best interest since we are enhancing the look of the office. I am only finding complaint letters demanding work to be done. I would like to send a nice, friendly one so they cant refuse……any suggestions on wording? Thank you!!!


Tim May 11, 2013 at 7:41 pm

If the problem has been addressed and the landlord is a bit stubborn or slow in a response it’s often a good idea to add your state’s specific law concerning a landlor’d repair responsibilities to the letter. These laws are usually very clear and as such will usually get your landlord to make the repairs in a timely fashion.


Vero C April 11, 2013 at 6:29 am

I reported to my landlord on January 18 that repairs needed to be made and till this date nothing has been done . On my letter can I put Jan 18 or do I have to put the date I write the letter .


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